Our Loan Officer, Arlene, was so nice to work with. Her knowledge of the loan process and her ability to listen for what we wanted in a mortgage made the transition go smoothly. A very nice experience.
SFCU Member
Swansea Core System Merge
The Swansea Core System is being merged with the Somerset Core System on October 31st.
On October 31st through November 3rd, we will be merging our Swansea location with our Somerset location Core System.
This merge DOES NOT affect the ORIGINAL Somerset membership or the Somerset location. It only pertains to the former St. Dominic’s Federal Credit Union (SDFCU) members and the Swansea location.
Important: Please make sure your correct e-mail address is on file, and your latest mailing address is updated so you receive the latest updates about the system merge.
Start time in... 13 days 19 hours 34 minutes 36 seconds
Start time in...
13
days 19
hours 34
minutes 36
seconds Hours & Availability
| Thursday, October 31st | Friday November 1st | Saturday, November 2nd | Sunday, November 3rd | Monday, November 4th |
|
|---|---|---|---|---|---|
| Swansea Lobby Hours: | 9:00am – 6:00pm | Closed | Closed | Closed | Reopens with normal business hours 9:00am – 4:00pm |
| Swansea Drive Thru Hours: | 8:00am – 6:00pm | Closed | Closed | Closed | Reopens with normal business hours 8:00am – 4:00pm |
| St. Dominic’s Federal Credit Union Online Banking: | Unavailable starting at 4:00pm | Unavailable | Unavailable | Unavailable | Now available in SFCU’s Online Banking platform |
| St. Dominic’s Federal Credit Union Mobile Banking: | Unavailable starting at 4:00pm | Unavailable | Unavailable | Unavailable | Begin using the Somerset FCU Mobile Banking App |
| St. Dominic’s Federal Credit Union Bill Pay: | Unavailable starting at 9:00am** | Unavailable** | Unavailable** | Unavailable** | Now available in SFCU’s Online Banking platform |
| St. Dominic’s Federal Credit Union Telephone Banking: | Unavailable starting at 4:00pm | Unavailable | Unavailable | Unavailable | New TELLERphone banking available, call to (800) 495-2081 to enroll |
| St. Dominic’s Federal Credit Union Debit Cards: | St. Dominic's Federal Credit Union Mastercard® Debit Cards will work in standby mode, starting at 4:00pm* | Both St. Dominics Federal Credit Union Mastercard® Debit Cards and your NEW Somerset Federal Credit Union Visa® Debit Cards will work in standby mode* | Both St. Dominics Federal Credit Union Mastercard® Debit Cards and your NEW Somerset Federal Credit Union Visa® Debit Cards will work in standby mode* | Both St. Dominics Federal Credit Union Mastercard® Debit Cards and your NEW Somerset Federal Credit Union Visa® Debit Cards will work in standby mode* | St. Dominic's Mastercard® Debit Cards will no longer be active, all transactions will be declined |
| Swansea ATM: | Unavailable starting at 4:00pm*** | Unavailable*** | Unavailable*** | Unavailable*** | Available at a time TBD |
*Please note, while debit cards are in offline processing, you will be able to make purchases, but those will be accepted or declined according to industry stand-in limits, which may be different than your actual account balance. To avoid any NSF fees, please make sure you have an accurate account balance and keep a register of any transactions you make throughout the weekend as backup. Large purchases should be avoided as much as possible while in offline processing to avoid overdrafts.
**All payments scheduled within Bill Pay will be paid up until the close of business on October 31st. If you have any bills that need to be paid between November 1st through November 3rd we ask that you use a different method of payment other than Bill Pay to avoid any late fees.
***Please contact us as 508-678-2851, option #3 to be credited any fee associated with an ATM withdrawal at another financial institution during this time.
Your member number will NOT change.
You will be receiving your NEW Somerset Federal Credit Union Visa® Debit Card in the mail shortly. Please follow the directions you will receive in the mailer on how to activate your card.
Beginning on Friday, November 1st at 6:00pm you will be able to use your NEW Somerset Federal Credit Union Visa® Debit Card. On Monday, November 4th your St. Dominic’s Federal Credit Union Mastercard® Debit Card will no longer be active and all transactions using this card will be declined. In addition, all reoccurring payments that were set up with your St. Dominic’s Federal Credit Union Mastercard® Debit Card will have to be reset using your Somerset Federal Credit Union Visa® Debit Card. You may dispose of your St. Dominics Federal Credit Union Mastercard® Debit Card at this time.
*For security purposes, this piece of mail will be in an unrecognizable Somerset Federal Credit Union envelope. We ask that you check your mail diligently, so it doesn’t get accidentally disposed of, as the Somerset Federal Credit Union name or logo will not appear on the envelope.
Until 4pm on October 31st, you will need to continue accessing the Former St. Dominic’s Federal Credit Union portal at: https://sdfcreditunion-dn.financial-net.com/web
On Monday, November 4th and thereafter, you can access Online Banking by visiting the link which is located in the upper right corner of our website. Online banking usernames and passwords will not be affected. Your online banking information will be migrated automatically by Somerset Federal Credit Union.
*If you are having difficulties logging into Online Banking after the merger, please clear your cache and copy and paste the updated Online Banking URL located in the upper right corner of our website.
This is our free 24-hour automated telephone system, gives you the freedom to do your banking from any phone.
Members will need to enroll in our TELLERphone banking system by calling 1-800-495-2081. If you need assistance with your enrollment please call us at 508-678-2851, option #3.
Members will need to delete the St. Dominic’s Federal Credit Union mobile app and download the Somerset Federal Credit Union mobile app from either the AppStore or Google Play. Once the Somerset Federal Credit Union app is downloaded, please delete the St. Dominic’s Federal Credit Union mobile app.
iPhone: Download Now
Andriod: Download Now
*Login or enrollment in Online Banking is required before you will be able to log into the Mobile App. You will then use that login information to sign into the Somerset FCU Mobile banking app.
Bill Pay will be unavailable starting on October 31st at 9am. All payments scheduled before then will be processed without interruption. All bills that need to be paid or are scheduled to be paid between November 1st – November 3rd should be paid using a different method of payment, other than Bill Pay. Somerset Federal Credit Union will be working diligently behind the scenes to make sure all payees are re-entered within the Bill Pay portal and ready for you to continue using on November 4th. If you would like to re-enter this information on your own, please give us a call at 508-678-2851, option #3.
You will be receiving your NEW complimentary Somerset Federal Credit Union personal checks in the mail shortly.
Beginning on Friday, November 1st you may begin to use these personal checks and dispose your St. Dominic’s Federal Credit Union personal checks. Your new checks have the name, address and phone number that was provided to us by the former St. Dominic’s Federal Credit Union. If any of this information is incorrect, please call us at 508-678-2851, opt. #3 in order to update our records
*Any checks you have written out during this time using your St. Dominic’s Federal Credit Union personal checks will not be affected.
These transactions will be processed without interruption. It is NOT necessary for you to contact your employer or others who deposit or withdraw funds from your account.
The former St. Dominic’s Federal Credit Union Routing Transit Number has merged with the current Somerset Federal Credit Union Routing Transit Number; however, please use Routing Transit Number 211385572 going forward.
Information coming soon!
Our Swansea location ATM will be out of service starting at 4pm October 31st through November 4th. Please contact us as 508-678-2851, option #3 to be credited any fee associated with an ATM withdrawal at another financial institution during this time.
Thank you for your patience as we merge our Core System, your membership is very much appreciated. If you have any questions regarding this system merge, please call us at 508-678-2851 or stop in to see us. We look forward to serving your financial needs now and in the future.
Arlene Fortin has always been an absolute pleasure to work with.
SFCU Member
This was the first time I had purchased a vehicle without going through a dealer for financing. When I went to the Credit Union I was seen immediately by the Loan Department. The Loan Officer was very knowledgeable. I was given a list of documents to gather and was promptly taken care of when I returned with them. My wife will be contacting your office about refinancing her student loans.
SFCU Member
I have been a member for a very long time. I am always satisfied with whatever I need to do at the Credit Union. The staff is always accommodating and courteous. The hours of operation are also very convenient.
SFCU Member